Returns & Exchanges
At Green Gold Group Dispensary, we want you to be fully satisfied with your premium apparel and lifestyle purchases. If your items do not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.